2. Invest in user onboarding

Many teams fail to realize that improper or insufficient training can counteract those capabilities. Copper has a Self-Paced Onboarding program for Admins, an Onboarding training Video, and a series of Onboarding and training Webinars. If you’re just starting out, group Onboarding sessions can be a great way to foster collaboration and ensure that everyone is on the same page.