Favorite - Deepstash

Favorite

Like ‘saving’, ‘favoriting’ is referenceable. But unlike saving, it is usually used on your own content. Favoriting is usually used to help the user organize their own ‘things’ like emails and files.

3

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CURATED FROM

IDEAS CURATED BY

verne

Commissioning Editor

The idea is part of this collection:

Ultimate Guide to Reducing Churn

Learn more about product with this collection

How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

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Stick to one topic in emails

Focusing on one topic per email gives your reader time to process what you’re saying and respond directly. It also helps them organize their emails more efficiently and find archived emails faster.

#8-#9

Keep your tone of voice consistent

  • Brands can (and should) aim to develop their own tone of voice to set themselves apart.
  • But this tone of voice also needs to be in line with the preference of their intended audience.

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