Onboarding Matters - Deepstash
Onboarding Matters Collection


Onboarding Matters

All the things you need to better the most important part of your customer journey.

54 key ideas from

7 articles

It takes just

8 mins to read

Start collection & level up your skills.

Embark on your personal growth journey with Deepstash Pro.



Key Ideas


What you'll learn

How to create a successful onboarding process

Why onboarding is crucial for customer retention

How to measure the success of onboarding

How to personalize onboarding for different customer segments

3 Top Key Ideas (54 total)

The First Few Days For Any New Customer Is Very Crucial

Ever installed a new app or signed up for a new service? We’ve all done that before, and the first thing we need to know is HOW to navigate our way through the service and get the value.

But when the initial experience is bumpy, new customers can start to disengage or even unsubscribe from the service, FREE or paid. This is why Customer Onboarding is very important so as to boost customer retention, increase customer satisfaction and reduce customer churn.

Start With A Welcome Email

It always excites me when I receive a welcome email from the Founder/CEO of a company whose services I’ve signed up to. Many apps provide welcome emails to new users, but it can be adapted in any type of business, not apps alone.

It is such an effective way to excite customers and provide next steps. That way, you start to lead customers through a seamless customer journey they will equally be excited to look forward to.

Mini-Inductions & Intro Sessions

Now that you’ve made your customers feel at home, it is time to get them familiar with your services. This is where introductions and inductions make a huge difference. Consider mini tours, scheduled email introductions and other forms of customer engagement to help them become familiar with your platform or services. Start with a high level overview, then find opportunities later for in-depth tutorials and guidance.

Want to learn more? Unlock this collection and all 54 key ideas.

What's in every Deepstash membership?

Key ideas from 1,000+ books

Access to 200,000+ ideas

Personalized recommendations

Listen instead of reading

Build your knowledge library

Frequently asked questions


What is Deepstash?

Deepstash is a platform where users read and curate bite-sized insights and ideas from anywhere online, may that be books, articles, podcasts, or videos. You can learn good habits, useful skills and build your knowledge, on your own time. Deepstash makes your personal growth manageable!

Why are ideas important?

Ideas are important because they form the foundation for progress and innovation. The idea format used by Deepstash is important because it condenses complex concepts and profound thoughts into simple, digestible sentences that are easy to understand and remember. This format makes ideas more accessible and easier to apply in daily life, helping people to make positive changes and achieve their goals.

How can I use Deepstash?

Deepstash can be found on both the Apple App Store and Google Play Store. Additionally, Deepstash can be found on the web, where you can login and use Deepstash at deepstash.com.

Pro Subscription

What is included in my Deepstash subscription?

With Pro, you get all of Deepstash amazing content, but your interaction with it is unrestrained. Save as many ideas as you want, in as many stashes you desire. You can also go offline and still have access to your content, while also listening to your ideas whenever, wherever.

Can I cancel at any time?

Yes. If you have an ongoing subscription, you will keep your benefits until the next billing date.

When is my Lifetime Pro subscription activated?

Due to the nature of payment processing, please allow up to 24h for your Lifetime Pro subscription to become active.

A small investment, an incredible growth opportunity

Get access to 200,000+ powerful ideas from top books, podcasts, and more.

Enjoy unlimited access to 100+ tailored journeys & all mobile app features.

Get Deepstash Pro & replace doomscrolling with personal growth

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.


I agree to receive email updates