Parkinson’s Law
Parkinson’s Law states “It is a commonplace observation that work expands so as to fill the time available for its completion.”
If Parkinson’s Law is, therefore, to be believed, in this example, the CSM will be most successful if, after prioritising customers, they then seek out proactive activities and engagements that can scale across many customers, thus saving time in repetition or wasted rework, and in turn making better use of the time.
2
3 reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
Related collections
Similar ideas to Parkinson’s Law
Parkinson’s Law
“It is a commonplace observation that work expands so as to fill the time available for its completion.” British naval historian and author Cyril Northcote Parkinson wrote that opening line for an essay in The Economist in 1955, but the concept known as ‘Parkinson’s Law’...
Parkinson’s Law
Parkinson’s Law states that work expands to fill the time allocated to it.
We should give ourselves a self-imposed deadline to complete a task. It will ensure that we avoid unnecessary time-wasting and that we actually get stuff done.
Procrastination Paradox
The more time we are given to complete a task, the longer we will take to do it.
This is similar to Parkinson’s Law, which states that “work expands so as to fill the time available for its completion.”
We often procrastinate if we do not set deadlines, especially if t...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates