In order for you to be as strategic as possible, it is important you have full comprehension of your variable. Don’t hesitate to ask lots of questions and revisit your goals frequently during the month or quarter. If something isn’t crystal clear, be sure to communicate that to your manager. It doesn’t help anyone when you underperform because you don’t understand the goals ahead of you.
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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
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The most productive one-on-ones have some kind of structure, which requires you to do some prep beforehand. Basically, don’t just show up and chat—you’ll lose precious time in rambling conversations.
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