Interviewing for human skills - Deepstash
Product Management Starter Kit

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How to focus on the present moment

How to cultivate empathy and understanding towards others

How to set personal and professional goals

Product Management Starter Kit

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Interviewing for human skills

Behaviour-based interview questions focus on understanding what behaviours led to accomplishments, and the intentions, consequences and impact of the behaviours on other people.

Questions to explore conflict:

  • Tell me about a time you suggested something that others disagreed with. What did you say?
  • Have you ever encountered someone unreasonable at work? How did you handle it?

Questions to explore resilience:

  • Tell me about a time someone criticised you at work. What did you do?
  • Tell me about a time you wanted to give up on a goal.

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Focus on the role in your context

A survey of HR hiring managers found that 80% say job descriptions are important, but nearly 50% admit to copy-pasting job descriptions from other banks and industry leaders like Google and Amazon.

The Role Canvas can help to create a better job description by focus...

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The Role Canvas

The Role Canvas

  1. What is the main purpose of the role? Why does the role exist? For example, to lead a team to find new ways to engage with a new market.
  2. What is the role accountable for? Start with the known goals or outcomes for the role.
  3. What human...

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Understanding EQ and human skills

The basic dimensions of emotional intelligence:

  • Self-awareness: The ability to understand what we're feeling and the reason for feeling it. Self-awareness is at the centre of intuition and decision-making.
  • Self-management: The ability to regula...

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Product management skills

The practice of product management consists of two sets of skills:

  1. Technical skills are tools to solve a customer problem: What work is done - product roadmaps, vision statements, OKRs and KPIs, design sprints, product prototypes, testing, MVPs.

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KATE LETO

The key to understanding product management is to think of it as a practiceโ€”somewhat like a doctor practising medicine or a lawyer practising law.

KATE LETO

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Questions that will identify originals:

  1. How would you improve our interview process?ย 
  2. Tell me about the last time that you encountered a rule in an organization that you thought made no sense. What was the rule? What did you do and what was the result?
  3. Why shouldn't I hire you?

How to assess adaptability

  • When interviewing people, ask "what if" questions. It will force a person to picture multiple possible versions and make decisions accordingly. It will give a sense of the candidate's adaptability based on how many scenarios they're able to come up with.
  • "Tel...

Learn From the Past

Learn From the Past

You canโ€™t rewrite events by replaying scenarios with different outcomes, but you can always consider what youโ€™ve learned:

  • What led to the mistake? Explore triggers that prompted your action and any feelings that tipped you over the edge.
  • What would you do differently now?

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