Automate the process

To further reduce the time spent on each process, invest in automation. Like Codewit(a code school), you can set up a system for responding to student applications in real time. Transitioning from manually sending emails to every new student who registers for their courses has reduced the amount ...

When you lay down the processes, run a test. Have a few people go through the process and observe them. Have them give you their unbiased feedback and make the necessary adjustments. Their feedback will help you better understand your clients needs and provide for them during the process.

The best business processes are centered around creating unforgettable experiences for users (customer, supplier or employee). Looking at your business processes from the user’s perspective helps you understand the user journey in order to create a flow that easily influences their decision and s...

You’ve been running your business for a while and from your repeated activities, you can predict what to expect and what needs to be done based on the outcome at every stage. What you’re doing here is writing down every step you take to achieve results for the different business activities includ...