When you lay down the processes, run a test. Have a few people go through the process and observe them. Have them give you their unbiased feedback and make the necessary adjustments. Their feedback will help you better understand your clients needs and provide for them during the process.

After running your the process for a few weeks, step back; critically look at the progress you’ve made. Consumer behaviour changes with time so you will need to keep instep with the trends. Don’t hesitate to make changes to include user trends. Example: You realise over a few months consistently that every time your clients place an order for a book, they order some stationery to go with it. In your sales process, you can include a request for clients to purchase stationery in addition to their book orders at a price they can’t resist. This gives value to the client and also boosts your sales.

To further reduce the time spent on each process, invest in automation. Like Codewit(a code school), you can set up a system for responding to student applications in real time. Transitioning from manually sending emails to every new student who registers for their courses has reduced the amount of time spent during the onboarding process and increased their conversion rates. Build a process for your major business activities and automate them to give you more time to focus on running your business.

To further reduce the time spent on each process, invest in automation. Like Codewit(a code school), you can set up a system for responding to student applications in real time. Transitioning from manually sending emails to every new student who registers for their courses has reduced the amount of time spent during the onboarding process and increased their conversion rates. Build a process for your major business activities and automate them to give you more time to focus on running your business.