Pause For Feedback Continuously
There’s nothing worse than rambling for hours only to realise your audience was completely misunderstood or uninterested. What’s more frustrating is when you’re unable to tell what point the disconnection happened.
Find opportunities to pause and ask for feedback. Ask if there are any questions so far, or if clarity is required. Pauses also allow you to get a reaction from your audience and use their feedback to determine your next move, or words.
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Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
There’s a thin line between speaking and overspeaking. Sometimes it is best to be the listener. Recognising the importance of silence and how to use it as a tactical tool in business is an art a lot of successful salesman have mastered. So here are some of the practical tips I have taken into my business that have also worked for me.
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