People who are imbued with a spirit of accountability will:

How do you know a problem when you see it? The most dangerous unresolved problems organizations face are: Poor communication, people development, empowerment, misalignment, entitlement, work and personal life imbalance, poor performance, senior management development, and cross-functional str...

Leaders must apply these principles to themselves and to their organizations. Intervention, itself, is risky. Leaving the team to figure things out for itself is important, but it can also be a way of shirking leadership responsibility. 

People in an organization who see a problem and take responsibility for fixing it are golden. People who reject accountability do nothing. If you have ever seen yourself as the victim of a terrible injustice, reflect on that experience and ask yourself:

It’s a lot easier to preach accountability than to practice it.

• Companies ignore or deny the problem.
• They dodge responsibility.
• They blame others.
• They wait for some higher power to provide orders.
• They focus on protecting themselves and ‘cover their tail’.
• They adopt the wait and watch approach and see if the pro...

At many organizations, “accountability” really means “blame.”

When people lack courage – think of the timid lion in The Wizard of Oz – they don’t fail to see problems; they deliberately refuse to see problems out of fear. What they can’t see, they can’t solve. Therefore, in their cowardly minds, they are not responsible or accountable. Now, think how laugha...

• “Stay engaged” – Be awake and focus on the possible.
• “Persist” – Hang in there stubbornly until you have it right.
• “Think differently” – Look for strange and shockingly different points of view.
• “Create new linkages” – Build new and unfamiliar relationships.
• “...