If you want someone to volunteer information, eye contact is what you need to work on. Just ask if everything is okay, or any other question you want an honest answer to and maintain eye contact while keeping quiet. People tend to spill it all especially if they had been hiding something for a while as the silence makes them uncomfortable and they want to break the tension.
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There is a way, though, to tell who those people are in your organization, and to try to work with them if at all possible. Good senior developers ask lots of questions to get to the root of problems, and...
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