New Employees Ask The Right Questions
New employees will end up asking a lot of questions about why things are done the way they are. Those questions reveal situations in which the initial reason why a procedure was put in place no longer holds.
These questions can also bring to light cases where people were sure they know why things were done as they are, and only realize the gap in their knowledge when asked to explain it.
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Asking The Right Questions
If we want to do things that haven’t been done or learn things that have never been learned — in short, be more creative — we must learn to ask the right questions, ones so good that they’re half-answered in the asking. And to do that, it might help to understand the process.
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