Experts see error as opportunity

Design regularly involves error: things that “go amiss,” misunderstandings, obstacles, wrong turns, emergent issues. Rather than fearing error, experts embrace error as opportunity.

They accept it as an inherent part of design and take time to explore both the failure and the context around it. Understanding what happened often reveals insights about the problem — or about the solution — such as assumptions, misconceptions, misalignments, and emergent properties.