Why!!!
Actually, The phrase Try To Understand can eat your next sentence and can confuse another person, and you'll think 🤔 that you successfully be able in making him Understand 😀
And that's where you did mistake!!!
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Similar ideas to Why!!!
“Find the most talented person in the room, and if it’s not you, go stand next to him. Hang out with him. Try to be helpful.
(Or)
If you ever find that you’re the most talented person in th...
HAROLD RAMIS
7. Stand in their shoes
This is a different way to say "try to empathize with the customer." As a CSM, you should be able to understand where the customer is coming from, or at least try to, especially when they are upset.
Through empathizing, you can actually get to the root issue instead of the shallow level of...
Be proactive about solutions
Pinpoint how did the mistake happen and where things went wrong. Then ask yourself what you can do to fix the problem.
Assess if you need help or you can fix it on your own. Don't try to sweep it under the rug--that could backfire.
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