Learn more about personaldevelopment with this collection
Conflict resolution
Motivating and inspiring others
Delegation
Be proactive about solutions
Pinpoint how did the mistake happen and where things went wrong. Then ask yourself what you can do to fix the problem.
Assess if you need help or you can fix it on your own. Don't try to sweep it under the rug--that could backfire.
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Public apologies
Expect to make public apologies.
Use them to cure yourself and your whole company of being defensive. Of course, do whatever you can to not repeat a failure.
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Trust people to help you
Taking responsibility means sacrificing your pride, not pumping your ego. It also means showing trust in people to help you.
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Own it
Take responsibility for whatever you did and understand the possible impact.
Give yourself room to be wrong, and don't defend yourself in hindsight. Defensiveness is your number one enemy.
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Communicate with those affected
Communicate the mistake to those affected or to those who can help, in ways that appeal to people's humanity.
Be sincere. Show that you care to fix it. Be honest about your struggles.
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Other curated ideas on this topic:
Be proactive
Once you are aware of the mistake you have made, try to get in front of the situation before it spirals.
Being proactive about addressing whatever took place demonstrates your awareness of the problem and relieves others from the potential discomfort of br...
Ask Yourself Tough Questions
While you don’t want to dwell on your mistakes, reflecting on them can be productive. Ask yourself a few tough questions:
• What went wrong?
• What could I do better next time?
• What did I learn from this?
Seeing your answers on paper can help ...
Constructive Criticism: Give Feedback, Not Instruction
Keep your criticism to your observations, and the impact they have. Don't try to fix the problem, just identify it.
Offer to help fix the problem, and to support the solution that the other person comes up with. Unless you know how to do the work your coworker is doing, do...
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