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The first action that leaders need to take is to transform managers into coaches.
Coaching is a unique skill set that managers need to cultivate. Fortunately, the right manager development demystifies coaching and evolves a manager's mindset -- giving them exactly what they need to become coaching aficionados who provide excellent feedback.
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Leaders need to abandon annual reviews in favor of the five coaching conversations that are scientifically shown to improve performance. Leaders should assess their current pe...
The Fast Feedback approach makes giving feedback easier and more straightforward for managers, who often find the activity intimidating and overwhelming. When feedback is easy and commonplace, everyone can feel at ease and walk away knowing what and how to improve. And as Fast Feedback b...
Employees are hungry for feedback from their leaders, managers and peers. They want to gain insights that advance their abilities and future potential. And more than ever, feedback is pivotal for engaging employees.
Meaningful feedback is frequent.
Managers who continually listen, ask questions, gain context and promote dialogue have progressed to a coaching mindset. These best-in-class managers use ongoing conversations to deliver energizing feedback that celebrates successes and calibrates performance.
Meaningful feedback is focused.
Meaningful feedback is future-oriented.
In a development-focused work culture, feedback isn't a one-way, top-down event. Individuals, managers and leaders should all give and receive feedback -- showing appreciation for one another's efforts through an honest, open, ongoing dialogue. Peer-to-peer feedback strengthens relationsh...
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