The Right Approach
Instead of 'Sorry for the Delay' or 'Thank you for your patience', there is another alternative.
If a message will take you a while to respond to, you could first reply with a quick note saying when you plan to respond fully. This can reduce uncertainty and stress on the part of the sender, but the downside is that … well, you’d still have to respond relatively quickly to tell them you’ll respond more thoroughly later.
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