Think

When you catch yourself thinking "that's crazy," try to figure out why someone would believe that idea.

People are mostly logical, their starting point is just different. When you try to see if you can find the premises for someone's beliefs and ideas, their conclusions wi...

Most people who appear to take some pleasure in hurting you have some pain in their own lives. Most feel justified in what they are doing; otherwise, they would do something else.

Whatever this person has done, look for some explanation of their motivation. These are not excuses, ju...

To understand someone you have to listen to them first - you need to see the problem from their perspective first.

Try Empathic Listening - You listen first, then try to understand and ask questions about the thinking process.

"The time to be understood...