The Fifth Ideal: Customer Focus - Deepstash
Productivity Systems

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Productivity Systems

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The Fifth Ideal: Customer Focus

Customer focus relates to the difference between core and context as defined by Geoffrey Moore. Core is what customers are willing and able to pay for, the bread and butter of your business. Context is what they don’t care about, what it took to get them that product, including all the backend systems of an organization like HR and marketing and development.

16

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The Second Ideal: Focus, Flow, and Joy

The Second Ideal is all about how our daily work feels. Is our work marked by boredom and waiting for other people to get things done on our behalf? Do we blindly work on small pieces of the whole, only seeing the outcomes of our work during deployment when everything blows up, leading to firefig...

16

99 reads

The First Ideal: Locality and Simplicity

We need to design things so that we have locality in our systems and the organizations that build them. We need simplicity in everything we do.

16

175 reads

The Five Ideals

  1. The First Ideal: Locality and Simplicity
  2. The Second Ideal: Focus, Flow, and Joy
  3. The Third Ideal: Improvement of Daily Work
  4. The Fourth Ideal: Psychological Safety
  5. The Fifth Ideal: Customer Focus

19

260 reads

The Fourth Ideal: Psychological Safety

Psychological safety is one of the top predictors of team performance. When team members feel safe to talk about problems, problems can not only be fixed but prevented. Solving problems requires honesty, and honesty requires an absence of fear.

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85 reads

The Third Ideal: Improvement of Daily Work

The Third Ideal addresses paying down technical debt and improving architecture. When technical debt is treated as a priority and paid down and architecture is continuously improved and modernized, teams can work with flow, delivering better value sooner, safer, and happier.

16

88 reads

CURATED FROM

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adriananghel

Full time dad and IT enthusiast for the rest.

These are five topics that underpin what is required to create better value, sooner, safer, and happier.

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