CHARLES DICKENS

How you say something is as important as what you say. 

• Do not use extremes. Accusations such as, ‘you never,’ ‘you always’ do not add any value to your argument.
• Use ‘I’ statements emphasizing how you feel, rather than ‘you.’ 

During the pandemic, being at home with a partner reveals the "invisible work" they're doing, which may be taken for granted. This expanded view of ourselves and our partners can go in two directions.

• In one direction, you are curious and say, "I never knew. I really appreciate ...

So Brabu learned from each of them, and decided he wanted to make an actual difference, help people, make an impact on the world.

Through trial and error, talking to people, and sitting in contemplation … he decided he knew what impact he wanted to make on the world. Move this one particul...