Failing to measure results

Many companies understand the importance of developing leadership skills but do not quantify the value of their investment.

Evaluation of leadership development can include:

• Participant feedback that includes set targets.
• Assessing the extent of behavioral change. Perhaps by a feedback exercise at the start of the program and again 12 months later.
• Monitoring of participants' career development after the training.
• Monitor the business impact. It might include cost savings or increased sales. Or, comparing the average productivity of participants' teams before and after a training program.