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Fostering Psychological Safety In The Workplace

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Frame agile as a cultural implementation

Frame agile as a cultural implementation

When organisations implement agile, they often revert to technical processes and tools because cultural considerations are difficult to put into practice. It's easier only to pay lip service to the human side and then move to processes with measurable and observable indicators that give the illusion of agile.

Start by framing agile as a cultural rather than a technical or mechanical implementation. Be careful not to approach culture as the completion of tasks. Culture can't be completed.

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Processes and tools are scaffolding

While agile processes and tools provide support, the primary mechanism is how team members interact.

Can team members interact with conflicting ideas, talk and listen, give and take, question and answer, analyse and solve? Or do they censor one another and end up withdrawi...

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Formally evaluate your dialogic process

Set time aside in a meeting to review what went well and what could be improved.

  • Discuss the quality of the team's interactions.
  • Identify potential threats to openness.
  • Ask if they felt included in the process.
  • What was the most vulnerable behaviour they engaged...

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Successful agile teams

Successful agile teams

During the last 20 years, the agile movement that originated from the Agile Manifesto has gained momentum, even outside of software development.

Most organizations report that their agile efforts have paid off in terms of speed, quality, value, and long-term growth. However, about half of ...

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Conclude your scrum with a “question/reflection"

Conclude your scrum with a “question/reflection"

Scrum meetings are daily coordination meetings where team members review the backlog, identify problems, and prioritize tasks. They are short meetings used for reflection.

For example, if a team faces a complex issue, they pose a question about the problem and ask the team to come prepared...

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Develop, document, and display vulnerable behavior/response pairings.

Meet with your team to identify vulnerable behaviours they think are vital to success. For example, asking questions, giving feedback or expressing different viewpoints. Then, identify positive response patterns for each behaviour, such as thanking someone for pointing out vulnerable behaviour.

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Focus on one behavior and practice cultural accountability

Focus on one behavior and practice cultural accountability

When you've jointly created a list of vulnerable behaviour/response pairings, pick one to practice.

If a gap appears between the vulnerable behaviour, the response it should receive and the team leader's own behaviour, the dissonance will breed cynicism and lessen credibility.

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mbyrne

Businessman, entrepreneur, thinker. Working on the

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