“Vulnerability doesn’t come after trust—it precedes it. Leaping into the unknown, when done alongside others, causes the solid ground of trust to materialize beneath our feet.”
Jeff Polzer, a researcher of organizational behavior at Harvard, found that when we share our own flaws with others, something amazing happens. He calls it a vulnerability loop.
Vulnerability not just increases trust, it’s also a way to show acceptance. If you admit no one’s perfect, people will feel okay even after making mistakes, which are inevitable in accomplishing a shared goal.
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