Learn more about communication with this collection
How to avoid email overload
How to organize your inbox
How to write effective emails
Rooting For Success
If customer success is our end goal, we need to focus on how this is achieved, even with tough likelihoods.
You need to root for the 'hero' to succeed, developing a connection and cheering along.
346
1.05K reads
MORE IDEAS ON THIS
Care
We empathize and admire the underdog, someone who struggles while facing difficult circumstances.
When we care for the end-user, getting to know their struggle, we can go the extra mile to help them.
377
1.25K reads
Tell-Show-Tell
The Tell-Show-Tell Structure:
- Tell the audience what's about to unfold, and what the user needs.
- Show them how it happens.
- Tell them why they need to care and what's at stake.
The story also needs to be innovative and f...
446
1.02K reads
The End
Know well in advance what the ending would be like.
The purpose and key result should be the final outcome. Make sure your focus does not deviate from the main objectives.
370
1.29K reads
Purpose
Instead of selling products, we need to focus on their purpose and what good it does for the end-user. Focus on the need of the customer and design the product around it.
463
1.61K reads
Credibility
We lose our audience when our stories lack credibility and believability, as we lose touch with the end-users objective and their journey. Keeping things believable and honest makes people care.
371
1.04K reads
“The most powerful person in the world is the story teller. The storyteller sets the vision, values and agenda of an entire generation that is to come.”
STEVE JOBS
605
2.68K reads
Storytelling Is Everything
Whether it's telling inspiring stories to customers or delivering a presentation to executives and the board of directors, being a good storyteller helps us make the leap from Good to Great.
Product managers and designers can benefit tremendously by great storytelling, and so can anyone wh...
409
1.44K reads
Related collections
More like this
Comparing our success with other's success is the biggest myth
When we see a LinkedIn post about somebody joining a big company we feel sad that we are still struggling to get a good job.
Here we are comparing our success with others.
This is the biggest myth about success.
We should always compare our past with the current and see ho...
Perseverance In Doing The Right Thing
If we keep out a million distractions surrounding us and think about our goal day and night, we will succeed in our goal, no matter what. The key here is continued focus, and also making the right thing as our goal.
If the aim is only money, it may not help us much, but if we keep our aim ...
Long-term cost outweighs short-term benefits
When you finally succeed, but you don’t have the health or someone to share the success with, the project might prove not be be worth it.
Take 5 minutes at the end of the week and reflect on what you have achieved versus what you had to give up to achieve it so you don...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates