A company-wide program, lead by the senior leaders, is essential to establish and empower a team to manage the effort.
A central transformation office is important as, without centralized control, each unit or function will misalign if left to itself in isolation.
Many executives think of automation as an annoying IT function when the company-wide program is not lead or communicated properly. This has to be taken care of by prioritizing implementation efforts while ensuring business continuity.
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"If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea." - The little Prince
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