Learn more about communication with this collection
How to make rational decisions
The role of biases in decision-making
The impact of social norms on decision-making
Manager's best tool
Your most precious resource is your own time and energy. When you spend it on your team, it helps build healthy relationships.
Your job as a manager isn't to give advice or 'save the day.'' It's to empower your reports to find the answer themselves. If you want to understand what's going on, ask. Let her lead the conversation while you listen and probe.
425
1.65K reads
MORE IDEAS ON THIS
1:1 meetings
1:1 meetings matter. It is important to nurture that essential employee-manager relationship. But it still not easy to get right.
Under pressures, managers are still juggling commitments. Then there's the issue of what to cover, and to avoid a half-hearted performance as ...
404
2.89K reads
Sickness vs. symptoms approach
When people come with specific problems or concerns during 1:1s, try and dig deeper to diagnose the root of a problem.
- When someone is particularly stressed or tense, and they don't know why, ask them things like what part of the day these feelings are the strongest. This allows you ...
437
1.25K reads
Check your empathy first
Before discussing performance in a 1:1 meeting, check your empathy first. You want to add value and find out how your direct report feels.
- Does the person you're managing feel invested in your company or team goals?
- Does he/she feel as if you've got his/her back...
451
906 reads
Prep checklist
- Identify a success metric for the meeting. Create an agenda that will allow you to meet that purpose. (The reason for this meeting is...)
- Craft the items on your agenda.
- Build appropriate reporting and dashboards.
- Review relevant data beforehand. Come to ...
405
980 reads
Put structure in every meeting
Unstructured meetings are a waste of time. In order to let the report take ownership of the meeting, prep and set the agenda. Your report will fill in part of the content. Managers owe their teams:
- Clear and straightforward expectations.
- Proactive, rather than reactive, perf...
413
821 reads
1:1 category
The goal of an effective 1:1 is not an update from your direct report or for you to lay down some instructions. It's a conversation. It's a chance to hear about your direct reports' ideas for your product, their career goals, and possibly their opinion of their performance.
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1.79K reads
Stay specific (yet open-ended)
Ask specific but open-ended questions to enable you to see the other point of view and see all the dimensions of a problem.
- Ask, "What's harder than it should be?" It helps you identify patterns when you talk to various people.
- "Is there anything you'd like to a...
419
1.24K reads
Create a two-sided action plan
After a performance review, ask your report to list five to seven concrete actions they want to work on over the next six months and write them down. Check in regularly on this plan, but don't use your regular 1:1 time.
When your direct report asks for advice, ask them first what they thin...
405
894 reads
Make performance reviews more impactful
Keep careful notes and actually follow up in special 1:1s. Your reports value your feedback.
Keep track of instances where your report did well, where they're lacking, or where they generally did something noteworthy. Share these things with your report in weekly 1:1s.
402
1.05K reads
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Collaborate and get involved with your audience
- Instead of talking to your audience, you need to talk with them. Participate in their conversations and become active participants.
- Do not invest all your time just in creating content, creating social media authority is directly linked to building relationships.
- Listen to...
Treat your manager as a coach
A good manager’s job is to help you and the rest of your team get better results. So it would be logical that she should be invested in your career. When you do better, then by extension, she does better.
Hence, your manager should be on your side, who wants you to succeed, and who is will...
4 Choices in Life that Separate Doers from Dreamers
1. Doers cultivate their curiosity
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