Ideas from books, articles & podcasts.
"I hope" carries a big 'If', and it feels the speaker has no control over the outcome, conveying uncertainty, and can feel like the speaker is untrusting of the other person.
Replace "I hope" with "I look forward to" or a similar more confident-sounding phrase.
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We use "I think: often while at work, but it's a dysfunctional addition to a start of a sentence, that while ok to use occasionally in trivial situations, is to be avoided in meetings or one-on-ones.
When we use "I need" at the start of a sentence it sounds like pleading rather than empowered. It makes us sound needy.
Guessing conveys a lack of surety. We use it to avoid lying or exaggerating, but it conveys our lack of knowledge.
Reframe that with '" expect" or "should" to convey confidence.
Every word you use while working expresses something about your personal brand, your confidence, state of mind, authority and knowledge. The verbs that we put in sentences are key to our image at work.
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