<ol><li>Would you prefer to get through your daily to-do list or to make someone else’s day?</li><li>If you know you’ll never see a person again, would you care whether they liked you, or would you still strive to have a good encounter?</li><li>Do you work better with direct, informed people or those you connect with?</li><li>Are you direct or diplomatic?</li><li>Do you place greater value on your intellect and skills or on your empathy?</li><li>Do you lead with your head or with your heart?</li><li>Do you believe teams that follow rules and procedures or teams that feel safe and valued work more effectively?</li></ol>

Determine where you and others land on the continuum, but don’t try to change others’ styles.

“When people radiate positive reinforcement, this nearly always correlates with craving it themselves.”

Work on yourself to improve your interactions.

“Focus your attention on fine-tuning yourself rather than futilely attempting to fix others.”

Snowflakes and Cacti will perceive the same event differently.

“There is no single way to administer feedback. Finding a style that enables the receiver to hear and process what you have to say is vital to a successful conversation.”

Cater your language to the personalities of the people you speak to.

“The shadow facet of our personality is the hidden part of ourselves with which we do not consciously identify.”

Know your triggers to avoid triggering others.

“Thinkers are logical, value analysis, and default to directness in conversation. Feelers are sensitive, value empathy, and diplomacy reigns supreme.”

Everyone falls somewhere on the Snowflake-to-Cactus continuum.

8.Do leaders demonstrate ability or caring?9.Would you contribute directly to your firm’s profits or through people? 10.Under pressure, should leadership emphasize attention and firmness or caring and consideration?11.Do you rely more on reason or compassion?12.Do you give bad news plainly, or do you try to ease bad news to lighten its impact?13.Would you describe yourself as more analytical or appreciative?14.Do you tend to base your decisions on impartiality, logic and fairness or on kindness and feeling?15.Which do you value more: the plain truth and objectivity or peace and belonging?

Determine where you and others land on the continuum, but don’t try to change others’ styles. (cont'd)

<ul><li class="ql-align-justify">Everyone falls somewhere on the Snowflake-to-Cactus continuum.</li><li class="ql-align-justify">Determine where you and others land on the continuum, but don’t try to change others’ styles.</li><li class="ql-align-justify">Avoid demeaning or stereotyping people because of their personality.</li><li class="ql-align-justify">Snowflakes and Cacti will perceive the same event differently.</li><li class="ql-align-justify">Work on yourself to improve your interactions.</li><li class="ql-align-justify">Cater your language to the personality of the people you speak to.</li><li class="ql-align-justify">Know your triggers to avoid triggering others.</li></ul>

The Cactus and Snowflake at Work

“Snowflakes proficient at leveraging a range of behaviors are flexible snowflakes; they do not spontaneously transform into Cacti. And vice versa.”

Avoid demeaning or stereotyping people because of their personality.

How the Logical and Sensitive Can Thrive Side by Side

This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves. Carl Jung's personality typology introduced the distinction that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with their heads) are guided by objective principles and impartial facts. This book calls them Cacti and Snowflakes—each singularly transcendent. But can people with such fundamentally different ways of making sense of and engaging with the world work together? Yes, says Devora Zack! The key is not to try to change each other. Zack says we can directly control only three things: what we say, what we think, and what we do. The best use of our energy is to focus on our own reactions and perceptions rather than try to “fix” other people. This book includes an assessment so readers can learn where they are on the Thinker/Feeler spectrum—and because it’s a spectrum, readers might well be a snowcactus or a cactusflake. Then Zack helps them figure out where other people might be, guiding them through a myriad of modes of communication and motivation based on personality type. She includes real-life scenarios that show how to nurture one’s nature while successfully connecting with those on the other side. As always, Zack fearlessly and entertainingly dispels myths, squashes stereotypes, and transforms perceived liabilities into strengths. And she once again affirms that, like chocolate and peanut butter, we are better together.

This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves. Carl Jung's personality typology introduced the distinction that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with their heads) are guided by objective principles and impartial facts. This book calls them Cacti and Snowflakes—each singularly transcendent. But can people with such fundamentally different ways of making sense of and engaging with the world work together? Yes, says Devora Zack! The key is not to try to change each other. Zack says we can directly control only three things: what we say, what we think, and what we do. The best use of our energy is to focus on our own reactions and perceptions rather than try to “fix” other people. This book includes an assessment so readers can learn where they are on the Thinker/Feeler spectrum—and because it's a spectrum, readers might well be a snowcactus or a cactusflake. Then Zack helps them figure out where other people might be, guiding them through a myriad of modes of communication and motivation based on personality type. She includes real-life scenarios that show how to nurture one's nature while successfully connecting with those on the other side. As always, Zack fearlessly and entertainingly dispels myths, squashes stereotypes, and transforms perceived liabilities into strengths. And she once again affirms that, like chocolate and peanut butter, we are better together.

Snowflakes and Cacti will perceive the same event differently.

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