Speak with Kindness and Caution

When you talk with someone in person, notice the posture and body language of the other person. Focus on the tone in their voice. Consider the meaning of their words.

Using an enthusiastic tone, uncrossing your arms, maintaining eye contact, and leaning towards the person who’s speaking are all forms of positive body language that high-EQ people use to draw others in.

Leaders are clear and articulate with their words and ensure that each statement has a purpose.

Leaders are also aware of their body language. They have good posture and maintain eye contact with the people they are talking to. They are comfortable speaking in front of lar...