“Boston Consulting Group… has even developed a ‘collision coefficient’ to measure the number of encounters, encourage people to move around and recommend colleagues to meet within the workforce.”

“The new HQ was as far away from Taylorism in aesthetic and organizational terms as you could get: a city of its own on the outskirts of a city.”

• “The academy” – A campus with high corporate visibility, such as Apple’s headquarters.
• “The agora” – A porous corporate workplace, open to the city and marketplace, such as London’s King’s Cross redevelopment, home to a transit hub, a large Google office and many shops and offices.

“The networked office repositions the office building as one node in a dynamic organizational network, not a static artifact that stands alone.”

“A combination of clarity and empathy, for example, can be seen to create a strong foundation for well-being, as empathic spaces such as rest areas and services for better health are given clear visual priority in the workplace.”

“Results during lockdown showed that 45–50 % of people were happy to continue working from home, with the remainder mostly wanting a hybrid existence.”

• Modern office came in over 100 years ago, as an extension of the factory floor
• Backlash against the machine-inspired modern office led to new designs aimed at making the workplace feel like a community