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“McDonald’s Hamburger University [is] not about cooking hamburgers; it’s about running a business where 15-year-olds work alongside 50-year-olds and where a restaurant can turn a predictable profit even when staff turns over three times a year.”
The less senior management involve themselves in daily operations, the more time they have to lead. The people who report to them typically have less experience and thus need to follow playbooks.
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“Paint a compelling reason and future for your organization that is worth striving for. Together with your leadership team, figure out how you will get there and sell everyone on that plan, so that all the human energy of your business is channeled toward achieving your organization’s Vision....
“The idea of weekly metrics is to keep your team on track with achieving results in real time. Accountants tend to be skeptical of this approach because they are used to measuring performance retrospectively, when all the information is in for the month or the quarter.”
“The Japanese car brands were little known and little trusted at the time, and the manufacturers had to offer a substantial price advantage for the Honda Accord and the Datsun Violet to be competitive with the Ford Pinto and the Chevrolet Vega.”
If your offering benefits your custo...
“People who score six to ten on culture and one to five on productivity are your ‘campers.’ They are likable and fun, but they tend to fall behind in their work. Campers are great people to share a beer and a story with around the campfire but don’t count on them to raise tents or cook dinner...
Your business operating system should incorporate five principles that prioritize people, purpose, playbooks, performance and profitable results.
“If you ask 100 business owners whether they want their businesses to grow, 98 will answer yes. However, the number of proprietors actually w...
Industrial Mastery, Mentor, Light Worker, Nutritionist, Gymrat
Five Principles That Take Your Business to the Top of the Mountain.Steve Preda and Gregory Cleary designed their Pinnacle Business Guides as manuals to aid entrepreneurs in creating personal business operating systems. Every business has unique characteristics, so every company’s operating system will also differ. Preda and Cleary highlight the elements such a system requires and explain what kinds of businesses will benefit from utilizing it. Both new entrepreneurs and executives will find potentially helpful ideas, information and insights in their manual.
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