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Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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Studies show if someone seems extroverted, confident , religious or conscientious - they probably are. And if they're good-looking, trust your instincts even more. Why?

We all pay more attention to pretty people - and so our evaluations end up being more accurate :

Overall, people do judge a book by its cover, but a beautiful cover prompts a closer reading, leading more physically attractive people to be seen both more positively and more accurately.

And Sam says you can trust someone's visual "identity claims." These are the things someone chooses to display that says something about who they are or how they want to be perceived.

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Studies show if someone seems extroverted, confident , religious or

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And there's one other thing to listen for while they're yakking. The word "I" can be very telling...

Powerful people don't say it much . Less powerful people say it the most:

(To learn wh...

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So we need to focus on unconscious behaviors that aren't easily controlled and convey a clear message.

In Honest Signals: How They Shape Our World , the authors mention one to keep your eye on:

    Speech mimicry and

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A class ring. T-shirts with slogans. Tattoos. Pay attention to them because they're usually accurate signs. Here's Sam :

Now this is all pretty personal. So what about if you're trying to read someone in a professional co...

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And there's one other thing to listen for while they're yakking. The word "I" can be very telling...

Powerful people don't say it much . Less powerful people say it the most:

Pennebaker f...

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Studies show if someone seems extroverted, confident , religious or

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Beyond that, trust people who are consistently emotionally expressive in their body language:

These results suggest that cooperators may be more emotionally expressive than non-cooperators. We speculate that emotional e...

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varunkwrites

Knowing the unknown

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Other curated ideas on this topic:

Reading first impressions

  • Studies show thatย if someone seems extroverted, confident, religious or conscientious, they probably are.
  • We all pay more attention to pretty people, and so we tend to take the time to evaluate them.
  • If you want to know if someone is good at ...

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