The Power of Observation - Deepstash
The Power of Observation

The Power of Observation

The importance of keen observation skills in understanding people's behavior and motivations. Pay attention to verbal and non-verbal cues to gain insights into others.

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"The Rules of People: A Personal Code for Getting the Best from Others" by Richard Templar is a highly regarded book that offers practical advice and strategies for improving interpersonal skills and understanding human behavior. Here are some key notes and highlights from the book:

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Practice empathy

Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients. 

Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind...

12. Communicating effectively 💬

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  1. Listen actively: pay close attention to the speaker and demonstrate that you're engaged by nodding, making eye contact and providing verbal cues like "I see" or "Go on"
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1.d. ACTION PLAN: Tactical Empathy

Enhance Your Observational Skills: Pay close attention to non-verbal cues such as facial expressions, gestures, and postures in your daily interactions. Cues about person's feeling

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