If you talk instead of how you can help them do what they do better, you’re going to be successful.
STEPHAN SCHIAFFAMMO
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This is a book about how to cold call and how to be a good salesman.
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Build Trust
Showing the positive outcomes of their work can be a huge motivating factor and can balance out pessimism. Meet with people in a place where they can be open, honest, and vulnerable.
Unless you’ve got a high-trust environment, you’re going to bring ideas up and people will dance around the ...
Ask Questions
Someone might resort to guilt when they don’t know how to advocate for themselves in more direct ways.
If you notice signs suggestive of guilt-tripping, use open-ended questions to encourage them to express themselves directly:
- “You seem upset. What’s going on?”
- “It s...
Check how it impacts the person
The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.
How it impacts each individual is going to be different so a tailor-made approach is requir...
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