Voice Validation

When someone talks about their problems, we are jumping in the problem-solving mode straight away. While dealing with people, this approach can backfire.

A better approach is interacting with people is to just listen and validate their struggles, make them feel heard and unders...

Oprah Winfrey, a media mogul, embodies empathy in her leadership style. She connects with people on a deep level, understanding their perspectives and feelings. This empathetic approach has created a work culture characterized by trust, compassion, and open communication.

# Employees feel ...

Paraphrase what the person has said back to you.

When we reflect back what another person is saying, we are making them feel heard and understood. When people feel genuinely heard, they feel connected.