Shape Experiences via Expectations - Deepstash
Shape Experiences via Expectations

Shape Experiences via Expectations

People's prior expectations, assumptions and beliefs heavily influence their actual perceptions, interpretations and experiences of events.

You can proactively shape experiences by carefully setting expectations - priming people to perceive your product or idea in the best possible light.

But beware unintended negative expectations that become self-fulfilling prophecies. Manage expectations strategically throughout the customer journey.

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This life is what you make it.

7 Secrets of Persuasion is a book written by James C. Crimmins and published in 2016. It provides an exploration of the science behind the art of persuasion and how people can use this knowledge to their advantage. The book covers a range of topics, including persuasion techniques, the power of emotions, and the neuroscience behind decision-making. It also provides practical advice on how to apply these insights to create persuasive messages that can influence people's decisions.

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