Customers Speak Through Actions, Not Words - Deepstash
Customers Speak Through Actions, Not Words

Customers Speak Through Actions, Not Words

Customers are innovation allies, not passive recipients. Include them early and often. Collaboration unlocks insights. Customer immersion builds empathy and sparks ideas.

  • Ask for feedback on prototypes.
  • Observe behavior.
  • Co-create with lead users who live in the future.
  • Leverage user communities to accelerate innovation.

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elizabetlo

Health promotion specialist

In "Better and Faster", Jeremy Gutsche shares his insights and strategies for thriving in today's fast-paced and constantly changing world. Drawing on his experiences as a successful entrepreneur, business consultant, and founder of the innovation hub TrendHunter.com, Gutsche offers practical tools and frameworks for innovation, change management, adaptation, and disruption strategy.

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