Leaders Must See the System, not Departments
Learning to see system dynamics is critical but lacking in leaders.
Leadership expertise required is competence to deeply listen to demand signals.
Study end-to-end processes. Diagnose demand, value and flow.
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Beyond Command and Control is a book written by John Seddon. It was published in 2019. The book offers solutions to the UK productivity conundrum and is about business transformation and efficiency. The book received positive reviews and is considered to be one of the first books that can really bring about significant improvement in this field.
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