Acquiring/Storing Knowledge
The first generation focuses on acquiring and codifying knowledge through documentation and training. This captures institutional knowledge but risks rigidity.
Optimizing Efficiency
The second generation optimizes processes and structures for maximum efficiency based on product and business lifecycles. However, this adaptability is limited.
Continuous Real-Time Improvement
The third generation creates rapid autonomous learning loops to iterate offerings in real-time based on data. This accelerates innovation and adaptability.
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In The Adaptation Advantage, author Heather McGowan examines how the pace of change in technology, business, and society requires organizations and individuals to become more adaptable. She provides guidance on how leaders and workers can develop the mindsets and skills to thrive in an uncertain future.
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