With constant change, vital skills expand beyond technical abilities.
Workers need mental agility, social-emotional intelligence, creativity, judgment, sensemaking, and empathy to thrive in uncertainty.
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In The Adaptation Advantage, author Heather McGowan examines how the pace of change in technology, business, and society requires organizations and individuals to become more adaptable. She provides guidance on how leaders and workers can develop the mindsets and skills to thrive in an uncertain future.
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Emotional intelligence has become an important predictor of job success, surpassing technical ability. In 2011, a CareerBuilder survey of more than 2,600 U.S. hiring managers and human resources professionals revealed that 71 percent valued emotional intelligence in an employ...
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