Clarifying the Change Rationale
Leaders must clearly frame the specifics of the change and build agreement on the "shape" of it. They should realistically assess both risks and rewards - obstacles as well as benefits.
This provides a balanced perspective and compelling rationale to motivate employees through their own change process.
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"Change from the Inside Out" by Erika Andersen is a book about the importance of building change capability in individuals and organizations. The book offers a straightforward process for overcoming resistance to change and building support for change from the ground up.
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