Institutionalizing Adjustments
Adjustments are made to cement the change rather than reverting to old ways. Seeing ongoing adaptation as normal embeds change-capability.
Reflecting on enhancements to systems and processes facilitates continual improvement.
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"Change from the Inside Out" by Erika Andersen is a book about the importance of building change capability in individuals and organizations. The book offers a straightforward process for overcoming resistance to change and building support for change from the ground up.
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