Obsessing Over Serving People
Show that your organization is deeply obsessed with understanding, serving and creating amazing experiences for people - both your team members and external customers/partners.
Make every human interaction uplifting. People crave working at places with caring, human-centered cultures.
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In Chief Joy Officer, business guru Tom Peters makes the case that spreading workplace joy, passion and meaning is the ultimate leadership responsibility. He argues this mindset drives excellence and profitability.
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