Adding Small Touches of Delight and Appreciation
- Delight people through small bursts of surprise, authentic appreciation and celebration.
- Send handwritten thank you notes, impromptu treats, personalized gestures of recognition.
- Thoughtfulness multiplies reciprocal joy. People remember how you made them feel.
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In Chief Joy Officer, business guru Tom Peters makes the case that spreading workplace joy, passion and meaning is the ultimate leadership responsibility. He argues this mindset drives excellence and profitability.
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