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Former FBI agent Joe Navarro explains various nonverbal behaviours as well as why and how to analyse them. I highly recommend reading the entire book.
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Similar ideas to Key Takeaways
Taking offence is an experience of negative emotions triggered by a word or deed which conflicts with what is expected or believed to be correct, suitable, moral and acceptable behaviour.
This feeling of being offended is deeply rooted in our expectations, which are usually f...
Even when poor behavior affects our work negatively and we have a regularly established open space for criticism, we still often hold back for fear of getting a negative reaction.
Most people rather receive feedback on what they did wrong than just praise on their successes. So while we te...
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