Level 2: Recreating the Office Online

Most organizations are at level 2. This is where employees have access to videoconferencing and instant messaging software as well as email, and they try to recreate online, how they work in the office. Examples include:

• A 10-person video-call where two people would suffice.
• 60+ interruptions a day via Slack and phone calls.
• Sporadic checking and responding to email many times a day.
• Hyper-responsiveness that is expected of all employees.
• People are still expected to be online from 9 to 5.
• Screen-logging software on employees' machines to play the role of Big Brother.