People Are Unique, So Are Emotions:

Emotions are fickle things; they don't follow the world's view of 'logic' or 'reason' but are just as valid as any sort of conclusion. Some people feel things deeper than others, and some people think that they shouldn't interfere with day-to-day life.

There are some people who just know what to say, who are masters in comforting and calming the troubled soul, and then there are those who don't quite know what to do, who have a hard time understanding the world of emotional depth.