Throughout the negotiation, Thalhimer was insulted, condescended to, and bullied by a man who seemed particularly disgusted at the thought of doing business with a Jew. However, Thalhimer remained surprisingly quiet and calm throughout all the provocation he faced during the entire negotiation process.
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There will always be people around us who will end up provoking us for no reason, just to get a response out of us, making us lose our self - control. Believe it or not this can greatly hamper our productivity and concentration we put in our daily tasks and learning how to handle ourself against provocation can help us becoming better versions of ourselves.
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