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Difficult questions tend to be emotional because the asker is usually frustrated or anxious.

So it might be a good idea to give the other person some control over the discussion. For example, use "I understand you’re frustrated. Would it be helpful if I shared some information about that...

Procrastination manifests from a failure to regulate negative emotions. This is your brain’s coping mechanism to protect you from a perceived threat in the present. 

Maybe you’re feeling anxious, bored, frustrated, resentful, or insecure about a pressing task, so you avoid ...

Start saying “no” more often. If you say “yes” to every request of your time, you’re not only spreading yourself too thin -- allowing other people’s priorities to get ahead of your own.

Set boundaries on when it’s time to work and when it’s not. If you already have plans, don’t try to co...