Active listening is a key
Active listening is a skill that can be developed, like any other. It involves developing a whole host of communication skills “from learning how to read subtle cues to controlling your own emotional response” explains workplace expert, Amy Gallo .
Most people listen to respond. Essentially everyone is just waiting for their turn to talk. Active listening helps you to listen to understand and then respond .
Active listening makes it easy for you to contribute something valuable and meaningful because you’ve listened and understood the person you’re communicating with.
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